Refund Policy

We want you to be happy with CanadianIPTV. Every plan includes a 10-day money-back guarantee.

Eligibility

If the service does not work for you, contact support within 10 days of purchase. We will troubleshoot with you and, if we cannot resolve the issue, issue a refund.

How to request

Email us or message us on WhatsApp from our contact page with your order ID. Refunds are processed to the original payment method.

Exceptions

Refunds may be declined in cases of abuse, credential sharing, or where the issue is caused by the user's own network or device after reasonable troubleshooting.

Free trial

We recommend using our free trial before purchasing to confirm the service works on your setup.